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Book Now, Drop Later for Shockcraft Service

SKU:LBR-BNDL

Free option to cut down the wait time for customers dropping off & collecting their fork, shock or dropper post.

Normally you would book your fork, shock or dropper post for a Shockcraft service and get it in to us when you can.  We service parts in the order that they arrive.  In busy times this can mean up to a month with a bike in pieces and no riding.

With our new Book Now, Drop Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper.  This is a free service for those dropping in and collecting their service parts (if you are too far away to drop off/collect then you can use our Book Now, Send Later service).  This can bypass much of the downtime.

See our Terms & Conditions below.
US$0.00
Price/s exclude 15% tax (GST).
International customers do not pay New Zealand GST.
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Terms & Conditions:
•   To take up this option you must select Book Now, Drop Later when booking your service*.  We will email you when it is time to drop off your parts.
•   Provided parts reach us within 7 days of the above email, they will enter the service queue as at the date of service booking, instead of the date of arrival.
•   Parts must be both dropped off and collected in person from our workshop at 58 Boundary Road, Alexandra.
•   If parts reach us more than 7 days after the above email then parts will enter the queue as at the date of arrival, instead of date of service booking.  At our discretion we may allow exceptions to this condition.

* The more information you give us when booking your service the quicker we can complete the service.  This lets us ensure we have the parts and supplies ready when your fork, shock or dropper arrive.  If you select "I have a fork/rear shock/dropper post - tell me what it needs" then we won't know what brand or model of suspension/post is coming.  This can mean delays in sourcing parts (if we don't have them in stock).