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More Models To Come

We service all brands of rebuildable* dropper posts, including Manitou Jack, RockShox Reverb & Reverb Stealth, KindShock, 9Point8 & Specialized Command posts.  We are working on expanding our fixed service pricing.  If your dropper post is not yet listed you can view our rear shock labour pricing below.

*Non-rebuildable dropper posts include Giant Contact, Bontrager, Cube & Shimano Koryak.
Fox Transfer & Other Dropper Posts: tooling for service of these posts is in development.  Contact us for information.

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  1. Dropper Post Service Labour Pricing

    From: US$18.97

    To: US$208.70

    The nature and cost of service depends on the specific dropper post model, it's unique issues and prior maintenance schedule.  Model specific pricing is available from our Pricing page by selecting your dropper post model.  If your model is not included please see pricing below.

    If you're not sure what type of service is required please contact us or we can make a recommendation after inspection of the dropper post.  Repair work is additional to a normal service.  We will always call and discuss before proceeding with any repair work.

    These rates are for labour only and exclude repair.
    Parts, oil & freight are additional and vary depending on the brand & model and the problems found.

    Learn More
  2. Normally you book your fork, shock or dropper post for a Shockcraft service and send it when you can.  We service parts in the order that they arrive.  In busy times this can mean up to a month with a bike in pieces and no riding.

    With our new Book Now, Send Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper.  Use our Carrier Kereru (Pigeon) Pickup service and we'll organise courier collection.  This can bypass much of the downtime.

    See our Terms & Conditions below. Learn More
  3. Free option to cut down the wait time for customers dropping off & collecting their fork, shock or dropper post.

    Normally you would book your fork, shock or dropper post for a Shockcraft service and get it in to us when you can.  We service parts in the order that they arrive.  In busy times this can mean up to a month with a bike in pieces and no riding.

    With our new Book Now, Drop Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper.  This is a free service for those dropping in and collecting their service parts (if you are too far away to drop off/collect then you can use our Book Now, Send Later service).  This can bypass much of the downtime.

    See our Terms & Conditions below. Learn More

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