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Service Info & Pricing
We service, tune & upgrade all brands* of suspension, regardless of age, type and model. We are also the NZ agents for Manitou and have access to the full range of Manitou forks & parts.
Fork servicing is available from periodic maintenance to full strip and service. We can offer, where available, new factory parts, new aftermarket parts and sometimes good used parts for older obselete models.
We offer tuning and upgrades for the most popular suspension platforms. Details on how we can improve your fork are available here.
Servicing is performed by trained staff in a clean work-shop using dedicated tools and the best fluids for each application. Service costs are split into labour, fluids and parts. Fork return is via insured & tracked courier (Post Haste or NZ Couriers), pickup (if local or passing through Central Otago) or drop off (Alexandra/Clyde shops only).
*We service all brands, including Manitou, Rockshox, Fox, Cane Creek, Marzocchi, Ohlins, Specialized, DVO, DT, Magura, Maverick, Pace, RST, Suntour, Wren, X-Fusion, AMP Research, Noleen, Kona, Lapierre, Curnutt, DMN, BOS, Elka, Scott, Stratos and others; excluding Cannondale Headshock & Lefty.
Click button and complete a service booking form to book your fork service, tune and/or upgrades:
Lead Time & Service Queue
Subscribe to Service Queue Notification
Getting Parts to Shockcraft
There are three options for getting your suspension or dropper post to us:
• Drop Off : If you are based in Central Otago or passing through you are welcome to drop your suspension to us at 58 Boundary Road, Alexandra.
• Carrier Kereru (Pigeon) Pickup: If you are too far to come visit then you can book our Shockcraft Kereru and we'll arrange courier pickup of your suspension/dropper post (New Zealand based customers only - Kereru do not fly offshore).
• Arrange Own Courier
Once you've booked your job we will email you a job number and a Shockcraft address label with checklist so you know what to do next. We will notify you via email when your parts arrive and when your service is complete. In between we will contact you if we have any questions.
Service Pricing
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Click on service & tuning options below for pricing information.
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Rockeater Tune for Manitou Dorado 36 mm 2009-20 (Shockcraft)
As low as: US$358.51
Rockeater Tune for Manitou Dorado Pro/Expert 36 mm 2009-20 forks
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Custom Tune
If you want the full experience of the Custom Tune for the Dorado 36 mm we still do these too. Information and pricing for the Dorado 36 mm 2009-20 Custom Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications (machining of 3 pistons) and consumables, with optional wiper seals
Excludes repairs, repair parts and optional upgrades
Optional upgrades and spare parts shown
Service Pricing only (i.e. without tuning/modifications) is here Learn More -
Manitou Dorado 36 mm 2009-20 Service Pricing
As low as: US$85.07
Service pricing for Manitou Dorado 36 mm 2009-20 forks
Includes labour, consumables, wiper seals and fluids
Excludes repairs & repair parts
See Related Products for tuning options Learn More -
Manitou Magnum 34 mm 2017 Service, Tuning & Upgrade Pricing
As low as: US$148.87
Full service pricing for Manitou Magnum 2017
Includes labour, consumables and fluids
Excludes wiper seals, repairs & repair parts
Select special service, upgrade & tuning options to view pricing Learn More -
Manitou Magnum 2017 Lower Leg & Air Spring Service & Upgrades
As low as: US$112.42
Lower leg & air spring service pricing for Manitou Magnum 2017
Includes labour, consumables and fluids
Excludes wiper seals, repairs & repair parts
Select special service & upgrade options to view pricing Learn More -
Manitou Mattoc 34 mm 2014-21 Service, Tuning & Upgrade Pricing
As low as: US$148.87
Full service pricing for Manitou Mattoc 1, 2 and 3
Includes labour, consumables and fluids
Excludes wiper seals, repairs & repair parts
Select special service, upgrade & tuning options to view pricing Learn More -
Manitou Mattoc Lower Leg & Air Spring Service & Upgrades
As low as: US$112.42
Lower leg & air spring service pricing for Manitou Mattoc 1, 2 and 3
Includes labour, consumables and fluids
Excludes wiper seals, repairs & repair parts
Select special service & upgrade options to view pricing Learn More -
Manitou Mattoc & Mezzer Pro MC^2 Stage2 Tune Pricing
As low as: US$118.49
Full service & tune pricing for Manitou Mattoc Pro Mezzer Pro with MC^2 damper
Includes labour, consumables and fluids
Optional wiper seals, repairs & upgrade parts
Available with Shockcraft's Stage2 Tune
The Stage2 Tune is our next level from Pick & Mix Self Tune with high flow base-valve piston
Learn More -
Manitou Mezzer Expert 37 mm 2020+ Service, Ready Mix Tune & Upgrade Pricing
As low as: US$100.26
Full service & tune pricing for Manitou Mezzer Expert
Includes labour, consumables and fluids
Optional wiper seals, repairs & upgrade parts
Available with upgrade to a Mezzer Pro MC2 damper & IRT
We can also provide the MC2 damper with Shockcraft's Ready Mix Tune
The Ready Mix Tune is our Pick & Mix Self Tune with the picking, mixing and install already done for you
Learn More -
Manitou Mezzer Pro 37 mm 2020+ Service, Ready Mix Tune & Upgrade Pricing
As low as: US$100.26
Full service & tune pricing for Manitou Mezzer Pro
Includes labour, consumables and fluids
Optional wiper seals, repairs & upgrade parts
Available with Shockcraft's Ready Mix Tune
The Ready Mix Tune is our Pick & Mix Self Tune with the picking, mixing and install already done for you
Learn More -
Rockeater Tune for Öhlins DH38 TTX18
As low as: US$300.79
Rockeater Tune for Ohlins DH38 2018+ with TTX18 damper
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Custom Tune
If you want the full experience of the Custom Tune for the Ohlins DH38 mm we still do these too. Information and pricing for the Ohlins TTX18 damper Custom Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork) and consumables, with optional wiper seals
Excludes repairs, repair parts and optional upgrades
Optional upgrades and spare parts shown Learn More -
Ohlins RXF34 and RXF36 STX22 & TTX22 Service, Tuning & Upgrades
From: US$170.75
To: US$759.56
Full service and fully engineered tuning pricing for Ohlins RXF34 and RXF36 forks with STX22 or TTX22 dampers.
Learn More
Completely changes how air spring and damper functions. Fixes harshness, wallowing and deadness.
Service kit works for all internals (air, coil, TTX22, STX22, TTX18 etc etc).
Optional high flow piston kit works for TTX22 and STX22 versions only.
You will need to send the entire forks to us for tuning. -
Öhlins RXF34, RXF36 & DH38 TTX18 Service, Tuning & Upgrades
From: US$97.83
To: US$759.56
Full service and Custom Tune pricing for Ohlins RXF34, RXF36 & DH38 forks with TTX18 dampers
Learn More
Completely changes how air spring functions and optional damper tuning
Service kit works for all internals (air, coil, TTX22, STX22, TTX18 etc etc)
You will need to send the fork or damper cartridge to us for tuning -
RockShox BoXXer 35 mm 2015+ Service Pricing
As low as: US$85.07
Service pricing for RockShox BoXXer 35mm forks 2015+
Learn More
Includes labour, consumables, wiper seals and fluids
Excludes repairs & repair parts
For a full fork service select Complicated Fork Service for the Charger damper forks (BoXXer WC), Standard Fork Service for Motion Control damper forks (BoXXer RC)
Lower Leg & Air Spring or Damper Cartridge Only service options are available for Charger damper forks only (BoXXer WC)
See Related Products for tuning options -
Rockeater Tune for RockShox BoXXer 2015-22 Charger 1/2/2.1
As low as: US$273.44
Rockeater Tune for RockShox BoXXer 2015-22 Charger 1, 2 & 2.1 forks and dampers
Learn More
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Matrix Tune
If you want the full experience of the Matrix Tune for the RockShox BoXXer Charger 1/2/2.1 we still do these too. Information and pricing for the BoXXer Charger 1/2/2.1 Matrix Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE RockShox)
Excludes repairs, repair parts and optional upgrades
Optional Air Spring upgrades (DebonAir V3 & Vorsprung Secus) shown
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase a brand new BoXXer Charger damper with Matrix or Rockeater Tune to bolt into your fork, see Related Products -
Matrix Tune for RockShox BoXXer 2015-22 Charger 1/2/2.1
As low as: US$303.83
Matrix Tune for RockShox BoXXer 2015-22 Charger 1, 2 & 2.1 forks and dampers
Learn More
Internal tuning (revalving) for the RockShox BoXXer Charger 1, 2 & 2.1 dampers matched to your weight, terrain, bike geometry and riding style, combined with our Unharsh Modifications, to give you more comfort, control, traction and speed
We use our Fortune Teller to take weight, terrain, bike geometry and riding style and select your Matrix Tune from a rack pre-prepared tunes
Rockeater Tune
We also have our Rockeater Tune for the BoXXer Charger 1, 2 & 2.1, info here
Pricing
Send in either your whole fork or damper only
Matrix Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE RockShox)
Excludes repairs & repair parts and optional upgrades
Optional Air Spring upgrades (DebonAir V3 & Vorsprung Secus) shown
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase brand new BoXXer Charger damper with Matrix or Rockeater Tune to bolt into your fork, see Related Products. -
RockShox BoXXer Charger Damper with Shockcraft Rockeater Tune
As low as: US$766.85
Purchase a new BoXXer C1+ 2019+ Charger 2.1 RC2 damper with Shockcraft Rockeater Tune to upgrade your RockShox BoXXer 2019+ fork
The Rockeater Tune is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Pricing & Availability
This product is a new RockShox BoXXer C1+ 2019+ Charger 2.1 RC2 damper with a Rockeater Tune, which includes labour, machining, new parts, consumables and fluids
The dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.171.000
Matrix Tune
If you want the full experience of a Matrix Tuned RockShox BoXXer C1+ 2019+ Charger 2.1 RC2 damper we still have these too. Information and pricing is here.
Want your existing Charger damper tuned?
You can also send us your existing BoXXer Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options. Learn More -
RockShox BoXXer Charger Damper with Shockcraft Matrix Tune
As low as: US$797.24
Purchase a new BoXXer C1+ 2019+ Charger 2.1 RC2 damper with Shockcraft Matrix Tune to upgrade your RockShox BoXXer 2019+ fork
Our Matrix Tune & Unharsh Modifications for these dampers are for your weight, bike geometry and riding style. We remove harshness, increase support and compliance, while providing a lively playful feel.
Pricing & Availability
This product is a new RockShox BoXXer C1+ 2019+ Charger 2.1 RC2 damper with modifications & tuning, which includes labour, machining, new parts, consumables and fluids
These dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.171.000
Rockeater Tune
We also have our Rockeater Tuned BoXXer Charger 2.1 RC2 dampers, info here.
Want your existing Charger damper tuned?
You can also send us your existing BoXXer Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options. Learn More -
RockShox Pike/Lyrik 35 mm 2014-22 Service Pricing
As low as: US$85.07
Service, tuning & upgrade pricing for RockShox Pike or Lyrik forks
Includes labour, consumables and fluids, with optional wiper seals
Excludes repairs & repair parts
For a full fork service select Complicated Fork Service for the Solo Air, Super Complicated for the Dual Position Air (DPA)
Lower leg & air spring only or damper only service also available
See Related Products for tuning options Learn More -
Rockeater Tune for RockShox Pike/Lyrik/Zeb/Boxxer Charger3 2023+
As low as: US$328.13
Rockeater Tune for RockShox Pike,Lyrik, Zeb & Boxxer 23+ Charger 3 forks and dampers
Learn More
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
Stock the Charger 3 has a preloaded base-valve which causes spikes and harshness on all sharp impacts. It also struggles on successive hits. This Rockeater Tune includes a new Shockcraft Engineered damper piston which solves all the compression and check flow issues.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Matrix Tune
Matrix tune isn't available for Charger 3 at this time.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE RockShox)
Excludes repairs, repair parts and optional upgrades
Optional Air Spring/Coil upgrades (DebonAir V2/V3 and Vorsprung Luftkappe, Smashpot & Secus) shown
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase a brand new Pike or Lyrik Charger damper with Matrix or Rockeater Tune to bolt into your fork, see Related Products -
Rockeater Tune for RockShox Pike/Lyrik 35 mm 2014-22
As low as: US$273.44
Rockeater Tune for RockShox Pike/Lyrik 2014-22 Charger 1, 2 & 2.1 forks and dampers
Learn More
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Matrix Tune
If you want the full experience of the Matrix Tune for the RockShox Pike/Lyrik Charger 1/2/2.1 we still do these too. Information and pricing for the Pike/Lyrik Charger 1/2/2.1 Matrix Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE RockShox)
Excludes repairs, repair parts and optional upgrades
Optional Air Spring/Coil upgrades (DebonAir V2/V3 and Vorsprung Luftkappe, Smashpot & Secus) shown
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase a brand new Pike or Lyrik Charger damper with Matrix or Rockeater Tune to bolt into your fork, see Related Products -
Matrix Tune for RockShox Pike/Lyrik 35 mm 2014-22
As low as: US$303.83
Matrix Tune for RockShox Pike/Lyrik 2014-22 Charger 1, 2 & 2.1 forks and dampers
Learn More
Internal tuning (revalving) for the RockShox Pike/Lyrik Charger 1, 2 & 2.1 dampers matched to your weight, terrain, bike geometry and riding style, combined with our Unharsh Modifications, to give you more comfort, control, traction and speed
We use our Fortune Teller to take weight, terrain, bike geometry and riding style and select your Matrix Tune from a rack pre-prepared tunes
Rockeater Tune
We also have our Rockeater Tune for the Pike/Lyrik Charger 1, 2 & 2.1, info here
Pricing
Send in either your whole fork or damper only
Matrix Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE RockShox)
Excludes repairs & repair parts and optional upgrades
Optional Air Spring/Coil upgrades (DebonAir V2/V3 and Vorsprung Luftkappe, Smashpot & Secus) shown
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase a brand new Pike or Lyrik Charger damper with Matrix or Rockeater Tune to bolt into your fork, see Related Products -
RockShox Lyrik/Yari Charger Damper with Shockcraft Rockeater Tune
As low as: US$707.91
Purchase a new Lyrik B1+/Yari A1+ 2016+ Charger 2.1 RC2 damper with Shockcraft Rockeater Tune to upgrade your RockShox 35 mm Lyrik 27/29, Yari 27/29 or Pike A2 29+ forks
The Rockeater Tune is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Pricing & Availability
This product is a new RockShox Lyrik B1+/Yari A1+ 2016+ Charger 2.1 RC2 damper with a Rockeater Tune, which includes labour, machining, new parts, consumables and fluids
The dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.170.000
Matrix Tune
If you want the full experience of a Matrix Tuned RockShox Lyrik B1+/Yari A1+ 2016+ Charger 2.1 RC2 damper we still have these too. Information and pricing is here.
Want your existing Charger damper tuned?
You can also send us your existing Lyrik Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options.
Learn More -
RockShox Lyrik/Yari Charger Damper with Shockcraft Matrix Tune
As low as: US$738.29
Purchase a new Lyrik B1+/Yari A1+ 2016+ Charger 2.1 RC2 damper with Shockcraft Matrix Tune to upgrade your RockShox 35 mm Lyrik 27/29, Yari 27/29 or Pike A2 29+ forks
Our Matrix Tune & Unharsh Modifications for these dampers are for your weight, bike geometry and riding style. We remove harshness, increase support and compliance, while providing a lively playful feel.
Pricing & Availability
This product is a new RockShox Lyrik B1+/Yari A1+ 2016+ Charger 2.1 Damper RC2 with modifications & tuning, which includes labour, machining, new parts, consumables and fluids
These dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.170.000
Rockeater Tune
We also have our Rockeater Tuned Lyrik/Yari Charger 2.1 RC2 dampers, info here.
Want your existing Charger damper tuned?
You can also send us your existing Lyrik Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options. Learn More -
RockShox Pike Charger Damper with Shockcraft Rockeater Tune
As low as: US$766.85
Purchase a new Pike B1+ 2018+ Charger 2.1 RC2 damper with Shockcraft Rockeater Tune to upgrade your RockShox 35 mm Pike fork
The Rockeater Tune is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Pricing & Availability
This product is a new RockShox Pike B1+ 2018+ Charger 2.1 RC2 damper with a Rockeater Tune, which includes labour, machining, new parts, consumables and fluids
The dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.169.005
Matrix Tune
If you want the full experience of a Matrix Tuned RockShox Pike B1+ 2018+ Charger 2.1 RC2 damper we still have these too. Information and pricing is here.
Want your existing Charger damper tuned?
You can also send us your existing Lyrik Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options. Learn More -
RockShox Pike Charger Damper with Shockcraft Matrix Tune
As low as: US$797.24
Purchase a new Pike B1+ 2018+ Charger 2.1 RC2 damper with Shockcraft Matrix Tune to upgrade your RockShox 35 mm Pike forks
Our Matrix Tune & Unharsh Modifications for these dampers are for your weight, bike geometry and riding style. We remove harshness, increase support and compliance, while providing a lively playful feel.
Pricing & Availability
This product is a new RockShox Pike B1+ 2018+ Charger 2.1 Damper RC2 with modifications & tuning, which includes labour, machining, new parts, consumables and fluids
These dampers are ordered in from the NZ Supplier as required. Lead time is usually 2 days.
Damper SRAM Part Code: 00.4020.169.005
Rockeater Tune
We also have our Rockeater Tuned Pike Charger 2.1 RC2 dampers, info here.
Want your existing Charger damper tuned?
You can also send us your existing Lyrik Charger damper or fork for tuning. We have both Matrix Tune & Rockeater Tune options. Learn More
Service Info & Pricing
