Fork & Shock Service

Current Service Queue

Shockcraft is the official New Zealand agent for Manitou suspension.  We also offer independent servicing of forks and rear shocks from all major brands.

Servicing is available from periodic maintenance to full strip and service.  We can offer, where available, new factory parts, new aftermarket parts and sometimes good used parts for older obselete models.

Servicing is performed by trained staff in a clean work-shop using dedicated tools and the best fluids for each application.  Service costs are split into labour, fluids and parts.  Fork and rear shock return is via insured & tracked courier (Post Haste or NZ Couriers); pickup/dropoff is by appointment only.

Our current service queue is shown at right.  To book your fork or shock service please complete a service booking form:

Manitou Warranty Service & Repairs

If you have Manitou forks or rear shock that require service or repair under warranty please contact the shop or dealer they were purchased from.  They will contact us and arrange service.

Manitou Dorado


Currently we are offering an Unharsh My Ride tune for RockShox Pike/Lyrik RC & RCT3 forks.  Tuning options for other models & brands are to follow.

Service Pricing

The nature and cost of service depends on your specific suspension model, it's unique issues and prior maintenance schedule.  We are happy to provide an estimate but final prices can only be known once a component has been fully stripped for service.

Our suspension service pricing schedule is below.  If you're not sure what type of service you require we can make a recommendation after inspection of your forks or rear shock.  Repair work is additional to a normal service.  We will always call and discuss before proceeding with any repair work.

These rates are for labour only.  Parts, oil & freight are additional and vary depending on the brand & model and the problems found.

Fork Service Labour Rates

  Price incl GST Price excl GST Details

Standard Service



Basic fork strip, clean & oil change.

Complicated Service



In-depth strip, clean & service, including forks with cartridge dampers, adjustable travel air cartridges or hydraulic remote lockout.

Examples are RS SID XX, RS Charger Damper forks, FOX FIT damper forks, Manitou cartridge TPC+/CID and Manitou Dorado.

Supercomplicated Service



In-depth strip, clean & service for forks with both complicated spring & damper

Examples are Talas & FIT/Terralogic damper, Manitou Nixon with IT Air & cartridge TPC+/CID, Rockshox with Charger & DPA.

Bushing Re-size or Replace

Single Side
Both Sides




Resizing or replacement of bushings in fork lower legs.  We require both stanchions and lower legs for this work.

Lower Legs



Clean & relube of seals and bushings in forks with contained damper fluid.  Open bath forks require a full service.

Damper Cartridge



Service and bleeding of a removed fork damper cartridge only. 

Rear Shock Service Labour Rates

  Price incl GST Price excl GST Details

Standard Service



Basic strip, clean, oil change & vacuum bleed for inline rear shocks.  Includes air sleeve service and bushing service if required.

Piggy Back Service


Basic strip, clean, oil change & vacuum bleed for piggy back rear shocks.  Includes air sleeve service and bushing service if required.

Complicated Service



In-depth strip, clean & service, including vacuum bleed.  Required for repair of leaks through top knobs etc. Includes air sleeve service and bushing service if required.

Brain Shock Service


Intensive strip, clean, oil change, air seal change & vacuum bleed for Brain shocks & Brain mechanism.  Includes bushing service if required.

Minor Service



De-gas & recharge for shock head repair.  Example is rebound knob repair/ replacement.

Vacuum Bleed & De-gas


Only applies to shocks that have already been completely stripped & cleaned prior to reaching us.

Air Sleeve Seals
& Lubricate




Replacement and cleaning of rear shock air sleeve seals & lubricant.

Air Sleeve
Inspect & Lubricate


Air sleeve clean, inspection & lubrication, without seal change.