The nature and cost of service depends on the specific dropper post model, it's unique issues and prior maintenance schedule.

If you're not sure what type of service is required please contact us or we can make a recommendation after inspection of the dropper post.  Repair work is additional to a normal service.  We will always call and discuss before proceeding with any repair work.

These rates are for labour only and exclude repair.
Parts, oil & freight are additional and vary depending on the brand & model and the problems found.

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Normally you book your fork, shock or dropper post for a Shockcraft service and send it when you can.  We service parts in the order that they arrive.  In busy times this can mean up to two weeks with a bike in pieces and no riding.

With our new Book Now, Send Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper.  Use our Carrier Kereru (Pigeon) Pickup service and we'll organise courier collection.  This can bypass much of the downtime. Learn More