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We service, tune & upgrade all brands* of suspension, regardless of age, type and model. We are also the NZ agents for Manitou and have access to the full range of Manitou shocks & parts.
Click button and complete a rear shock service form to book your rear shock service:
The timeframe for service varies depending on the number of items in our service queue. Click here to view the current service queue.
There are three options for getting your rear shock to us:
• Drop Off : If you are based in Central Otago or passing through you are welcome to drop your rear shock to us at 58 Boundary Road, Alexandra.
• Carrier Kereru (Pigeon) Pickup: If you are too far to come visit then you can book our Shockcraft Carrier Kereru and we'll arrange courier pickup of your rear shock (New Zealand based customers only - Kereru do not fly offshore).
• Arrange Own Courier
IMPORTANT: As of 16th March 2020 we have updated our service labour pricing. New prices are provided below & in our model specific service & tuning. We will honour the old pricing for jobs booked prior to 8th March and job numbers up to #20S875. As of 16 March we are up to Job #20S874, so get in quick to take advantage of the previous pricing.
The nature and cost of service depends on your specific suspension model, it's unique issues and prior maintenance schedule. We are happy to provide an estimate but final prices can only be known once a component has been fully stripped for service. Details specific to fork models are available on our Find Your Shock page.
Our rear shock service pricing is provided below. If you're not sure what type of service you require we can make a recommendation after inspection of your rear shock. Repair work is additional to a normal service. We will always call and discuss before proceeding with any repair work.
These rates are for labour only. Parts, oil & freight are additional and vary depending on the brand & model and the problems found.
*We service all brands, including Manitou, Rockshox, Fox, Cane Creek, Marzocchi, Ohlins, Specialized, DVO, DT, Magura, Maverick, Pace, RST, Suntour, Wren, X-Fusion, AMP Research, Noleen, Kona, Lapierre, Curnutt, DMN, BOS, Elka, Scott, Stratos and others; excluding Cannondale Headshock & Lefty.
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Model specific pricing is available here. If your model is not included please see pricing below.
If you're not sure what type of service is required please contact us or we can make a recommendation after inspection of the rear shock. Repair work is additional to a normal service. We will always call and discuss before proceeding with any repair work.
These rates are for labour only and exclude repair.
Parts, oil & freight are additional and vary depending on the brand & model and the problems found.
A Shim Shuffle is changing the stock tune in a fork or shock damper to another factory pre-configured tune. For example changing a medium tune to a firm tune or a soft tune.
It is only available with a fork or shock service where factory tunes are published. It does not include any shims or parts, they are charged separately if required.
This charge is for shim shuffle as part of any compatible fork or shock service.