Service Info & Pricing

We service, tune & upgrade all brands* of suspension, regardless of age, type and model.  We are also the NZ agents for Manitou and have access to the full range of Manitou shocks & parts.

Servicing is available from periodic maintenance to full strip and service.  We can offer, where available, new factory parts, new aftermarket parts and sometimes good used parts for older obselete models.

We offer tuning and upgrades for the most popular suspension platforms.  Details on how we can improve your rear shock are available here.

Servicing is performed by trained staff in a clean work-shop using dedicated tools and the best fluids for each application.  Service costs are split into labour, fluids and parts.  Rear shock return is via insured & tracked courier (Post Haste or NZ Couriers); pickup/dropoff is by appointment only.

To book your rear shock service please complete a rear shock service booking form:

Christmas & New Year Hours

Service jobs must reach us by Friday 13th December 2019 to ensure we get them back to you before our Christmas/New Year shutdown.

Any service jobs received after this date will be holidaying in Central Otago until we reopen 14th January 2020.

Service Queue

Current Service Queue

The timeframe for service varies depending on the number of items in our service queue.  Click here to view the current service queue.

Service Pricing

The nature and cost of service depends on your specific suspension model, it's unique issues and prior maintenance schedule.  We are happy to provide an estimate but final prices can only be known once a component has been fully stripped for service.  Details specific to fork models are available on our Find Your Shock page.

Our rear shock service pricing schedule is below.  If you're not sure what type of service you require we can make a recommendation after inspection of your rear shock.  Repair work is additional to a normal service.  We will always call and discuss before proceeding with any repair work.

These rates are for labour only.  Parts, oil & freight are additional and vary depending on the brand & model and the problems found.

Rear Shock Service Labour Rates (all brands*)

  Price incl GST Price excl GST Details

Standard Service
 

$150
 

$130.43
 

Basic strip, clean, oil change & vacuum bleed** for inline rear shocks.  Includes air sleeve service and bushing service if required.
 


Standard Service Plus
 


$170
 

$147.83
 
 
More involved strip, clean, oil change & vacuum bleed** for shocks such as Manitou S-Type, Radium, Swinger, Swinger 3way, that take a little more to service.  Includes air sleeve service and bushing service if required.
 


Piggy Back Service
 


$170
 

$147.83
 


Basic strip, clean, oil change & vacuum bleed** for piggy back rear shocks.  Includes air sleeve service and bushing service if required.
 


Twin Tube Service
 


$190
 

$165.21
 
 
Strip, clean, oil change & vacuum bleed** for twin tube rear shocks e.g. Cane Creek Double Barrel RockShox Vivid, Ohlins TTX, Romic etc.  Includes air sleeve service and bushing service if required.
 


Complicated Service
 


$190
 

$165.21
 


In-depth strip, clean & service, including vacuum bleed**.  Required for repair of leaks through top knobs etc. Includes air sleeve service and bushing service if required.
 


Brain Shock Service
 


$200
 

$173.91
 
  
Intensive strip, clean, oil change, air seal change & vacuum bleed** for Brain shocks & Brain mechanism.  Includes bushing service if required.
 

Minor Service
 

$90
 

$78.26
 

De-gas & recharge for shock head repair.  Example is rebound knob repair/ replacement.


Vacuum Bleed & Re-gas
 


$90
 

$78.26
 
 
Only applies to shocks that have already been completely stripped & cleaned prior to reaching us.


Air Sleeve Seals
& Lubricate

 


$45
 

$39.13
 

Replacement and cleaning of rear shock air sleeve seals & lubricant.
 


Air Sleeve
Inspect & Lubricate


$25


$21.73
 
  
Air sleeve clean, inspection & lubrication, without seal change.
 

*We service all brands, including Manitou, Rockshox, Fox, Cane Creek, Marzocchi, Ohlins, Specialized, DVO, DT, Magura, Maverick, Pace, RST, Suntour, Wren, X-Fusion, AMP Research, Noleen, Kona, Lapierre, Curnutt, DMN, BOS, Elka, Scott, Stratos and others; excluding Cannondale Headshock & Lefty.

**vacuum bleeding where possible.