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We service, tune & upgrade all brands* of suspension, regardless of age, type and model. We are also the NZ agents for Manitou and have access to the full range of Manitou forks & parts.
Click button and complete a fork service form to book your fork service, tune and/or upgrades:
The timeframe for service varies depending on the number of items in our service queue. Click here to view the current service queue. When our service queue is longer (>2 weeks) our Book Now, Send Later option shortens the time you are without your forks.
There are three options for getting your forks to us:
• Drop Off : If you are based in Central Otago or passing through you are welcome to drop your forks to us at 58 Boundary Road, Alexandra.
• Carrier Kereru (Pigeon) Pickup: If you are too far to come visit then you can book our Shockcraft Carrier Kereru and we'll arrange courier pickup of your forks (New Zealand based customers only - Kereru do not fly offshore).
• Arrange Own Courier
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Click on service & tuning options below for pricing information. IMPORTANT: as of 10th March 2021 our service pricing is increasing. The pricing listed below is the new pricing. Any forks serviced prior to 10th March will be charged out at the old pricing.
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Model specific pricing is available here. If your model is not included please see pricing below.
If you're not sure what type of service is required please contact us or we can make a recommendation after inspection of the fork. Repair work is additional to a normal service. We will always call and discuss before proceeding with any repair work.
These rates are for labour only and exclude repair.
Parts, oil & freight are additional and vary depending on the brand & model and the problems found.
As low as: US$228.74
Permanent repair of creaking and ticking noises from fork crowns. Also improves fork stiffness. Shockcraft have the technology and understanding to dismantle and reassemble fork crowns for permanent creak repair.
Note that damaged crowns will be rejected. This is not a repair for parts stretched or bent.
Available immediately for RS Pike 35 mm, RS Lyrik 35 mm, Fox 36 mm, Fox 34 mm, Manitou 34 mm and Manitou 32 mm forks. Other sizes will have a slight delay as we manufacture tooling.
Final sizing and tolerancing of fork bushings to ensure minimal friction and maximum performance. Cures issue of friction and stiction to improve small bump control. Also reduces break-in time of a new fork to zero.
Burnish sizes are carefully chosen to provide maximum oil film thickness without any knocking or noticable play.
Available immediately for 30 mm, 32 mm, 34 mm, 35 mm and 36 mm forks. Other sizes will have a slight delay as we manufacture tooling.
Replacement or resizing of fork bushings to fix looseness, knocking or play. Includes burnishing to final size.
Available immediately for 28.6 mm, 30 mm, 32 mm, 34 mm, 35 mm, 36 mm and 40 mm forks. Other sizes will have a slight delay as we manufacture tooling.
Note wiper seals need removed for this service and almost always require replacement.
A Shim Shuffle is changing the stock tune in a fork or shock damper to another factory pre-configured tune. For example changing a medium tune to a firm tune or a soft tune.
It is only available with a fork or shock service where factory tunes are published. It does not include any shims or parts, they are charged separately if required.
This charge is for shim shuffle as part of any compatible fork or shock service.
A fully engineered damper tune for Manitou Dorado forks 2009-2019
Involves rider and bike weights/dimensions, calculations and machining of three pistons, shimming as required
This product can be added to a Dorado fork service (Book Here)
This product is also for tuning damper assemblies only, without fork service
Applicable to Manitou Dorado 2009-2019
Available only from Shockcraft
As low as: US$225.22